Privacy Policy
Effective Date: June 11, 2026
Framebridge respects your privacy. This policy describes how we collect, use, share, and protect your personal information when you visit framebridge.cyou or make a purchase.
1. What Information We Collect
- Information You Provide Directly: When you place an order, contact us, or sign up for marketing, we collect your name, shipping/billing address, email address, phone number, and payment card details. Payment information is processed securely by our third-party payment processors and is never stored on our servers.
- Information Collected Automatically: When you browse the site, we may collect log data, IP address, browser type, device information, and interaction data through cookies and similar technologies.
2. How We Use Your Information
- To process, fulfill, and ship your orders.
- To communicate with you about your order status, answer inquiries, and provide customer support.
- To send you promotional emails if you have opted in (you may unsubscribe at any time).
- To improve our website, analyze trends, and prevent fraud.
3. How We Share Information
We do not sell, rent, or trade your personal information. We share data only with trusted service providers necessary to operate our business, including:
- Payment processors to securely complete your transaction.
- Shipping carriers (USPS, FedEx, UPS) to deliver your package.
- Website analytics and email service providers to help us understand site usage and communicate effectively.
All partners are contractually bound to protect your data and use it solely for the services they provide to us.
4. Cookies & Tracking
Our site uses cookies and similar technologies to enhance your browsing experience, remember your preferences, and understand how you interact with our content. We may use Google Analytics to collect aggregated, non-personal data about site traffic. You can manage cookie preferences through your browser settings.
5. Data Security
We implement industry-standard security measures, including SSL encryption, to protect your information during transmission. While we strive to safeguard your data, no electronic method is 100% secure.
6. Your Rights & Choices
You have the right to access, correct, or request deletion of your personal information. To exercise these rights, or to opt out of marketing communications, please contact us at info@framebridge.cyou. If you are a California resident, you have specific privacy rights under the CCPA; please include “CCPA Request” in your subject line.
7. Children’s Privacy
Our website is not directed at individuals under the age of 13, and we do not knowingly collect personal information from children.
8. Contact & Updates
For any privacy-related questions, contact us at info@framebridge.cyou. We may update this policy occasionally, and changes will be posted on this page with an updated effective date.